Shipping & Returns
Our store is based in Japan.
We only ship to PayPal payment address.
We will ship the item within 3 business day, after cleared payment.
Please make sure your address is correct before payment.
You will receive email notification after order mark shipped. Sometimes the email goes into your Junk Mail/ SPAM Folder.
While we posted your items very quickly it may take a few days for Japan Post to update the tracking details onto the tracking web site.
Please also note that the shipping rates for many items we sell are weight-based.
■ Import duties, taxes and charges are the buyer's responsibility.
Please check with your country's customs office to determine what these costs will be prior to buying.
(By experience, 99.9% of our customers do not have to pay for import tax.)
Please give us a chance to fix any issues before contacting PayPal.
We promise full refund if your order is confirmed lost. Any quetions please CONTACT US.
■ Estimated Delivery Days
Delivery may take longer in December,2019 - January,2020.
We may not be able to deliver within the Estimated Delivery Days.
Notice for Use
Please note that the actual number of delivery days may differ from that listed in the table if the EMS article requires more time for customs clearance or the destination is in a remote area.
The number listed in the table only indicates the average time required for normal delivery and does not in any way guarantee the exact number of days required for delivery.
If a Saturday, Sunday, or holiday is included in the period (from acceptance to transfer and delivery) or if a delay or a cancellation occurs in a flight schedule, delivery may take longer.
■ Returns Policy
We accept returns of:
- Damaged items
- Faulty items
- Incorrect Items
Please report to us within 14 days of receipt of the item.
We are only able to accept returns of products with an inherent fault. We do not accept items that are no longer operating due to misapplication or misuse or other means of damage (disc scratching) caused by hardware.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.