Shipping & Returns
Now we only accept shipping to US (by FedEx or DHL.) and Japan (by Japan Post).
*DHL cannot ship to PO Box and APO/FPO.
We are sorry but we do not accept DHL shipments to Europe or Asia due to troubles of customs payment.
Worldwide shipping will resume when Japan Post is restored.
Our store is based in Japan.
We will ship the item within 5 business day, after cleared payment.
Please make sure your address is correct before payment.
You will receive email notification after order mark shipped. Sometimes the email goes into your Junk Mail/ SPAM Folder.
While we posted your items very quickly it may take a few days for DHL to update the tracking details onto the tracking web site.
Please also note that the shipping rates for many items we sell are weight-based.
Import duties, taxes and charges are the buyer's responsibility.
Please check with your country's customs office to determine what these costs will be prior to buying.
US import duties are taxed from $ 800 and up.
Please give us a chance to fix any issues before contacting PayPal.
We promise full refund if your order is confirmed lost. Any questions
please CONTACT US.
Estimated Delivery Days
United States America [FedEx / DHL] : 3-7 days
Japan [Yu-pack] : 1-3 days
Notice for Use
Please note that the actual number of delivery days may differ from that listed in the table if the article requires more time for customs clearance or the destination is in a remote area.
The number listed in the table only indicates the average time required for normal delivery and does not in any way guarantee the exact number of days required for delivery.
If a Saturday, Sunday, or holiday is included in the period (from acceptance to transfer and delivery) or if a delay or a cancellation occurs in a flight schedule, delivery may take longer.
We accept returns of:
- Damaged items
- Faulty items
- Incorrect Items
Please report to us within 14 days of receipt of the item.
We are only able to accept returns of products with an inherent fault. We do not accept items that are no longer operating due to misapplication or misuse or other means of damage (disc scratching) caused by hardware.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.